b'BUSINESS MANAGEMENTARE YOU FUELING GROWTHOR CAUSING BURNOUT?By: Jevon Wooden, IMBA, ACCBrightMind Consulting GroupI magine entering a workplaceemotional security, which translates into higher where every voice is heard, andretention rates and increased job satisfaction.ideas flow freely. Now imagineConsider this scenario: A high-performing the opposite - a tense environmentemployee suddenly starts missing deadlines. where innovation stalls. WhichInstead of reprimanding them immediately, an culture do you want to lead?empathetic leader schedules a private check-in. Empathy has evolved from being viewed asDuring the conversation, they discover the a soft skill to becoming one of the most vitalemployee is dealing with a personal crisis. By leadership traits in todays workplaces. Leadersoffering support and flexibility, the leader helps who leverage empathy effectively inspire trust,the employee navigate their challenge and improve collaboration, and drive businessfosters long-term loyalty and commitment.performance. This blog explores how empathyAction Step: Practice active listening during creates tangible results and actionable steps forteam check-ins. Ask open-ended questions and integrating empathy into leadership. validate emotions to show genuine care.Empathy Builds Trust and Loyalty Improves Communication and Trust is the foundation of every successfulCollaborationworkplace. Employees want to feel valued,Effective communication is essential for heard and understood. Most (86% ofteamwork, and empathy enhances this employees) believe empathetic leadershipprocess by encouraging openness and boosts morale, while 87% say empathyreducing misunderstandings. Research is essential to fostering an inclusivefrom Catalyst found that 61% of employees environment (EY). When leaders actively showwith highly empathetic leaders report being empathy, they create a sense of belonging and 6 www.mrca.orgMidwest Roofer'